Lance- seems they got left in a wet corner of a warehouse to rot... The box was almost none existent!
It's taken about 9 months since entering the rebate claim for loss of earnings/reputation and the actual cost of materials, labour and parts etc to even get recognised.
Unfortunately Fastway (our old courier and our machine shops courier) don't insure for a fixed value, so you have to prove what they're worth, which is slightly hard with custom one off parts!
In the end the claim was recognised, and before they paid out they said 'we'll have on last look' suffice to say they found them, for the sake of a few hundred quid I can't be arsed to claim for the lost/damaged items (which is sad) as it will take months to get anything back.
Once we've sold all these exhaust manifolds we'll have some capital to get another batch underway (material is already in), just hard for a small business to take a big financial hit.
We no longer use fastway, and neither does our machine shop!
