Club G40 Forum

Reviews => Company Reviews => Topic started by: jez1272gt on August 19, 2009, 12:21:50 am

Title: Quality Engineered Products (QEP - Cat Cams)
Post by: jez1272gt on August 19, 2009, 12:21:50 am
Ordered a Cat Cams adjustable pulley for the G from QEP. Turned up really quickly and was very happy untill i opened it and saw an empty hole in the back of the pulley where the locator pin (woodruff) should be. Phoned them up and they siad that the work experence boy was packign the cams in Belgium and forgoten to pack the pins. Not the end of the world so they siad they would send me out one. Cool. Two weeks went past and nothing so i rang again. The postman ate it. Said they would send another next day. One week went past. Nothing. Rang again. Post man must have ate another. Send one out next day. Another week went past. Still nothing.

I see a friend of mine, mentions he is collecting his head from QEP - i mnetion the problem i have had - he says he will ring them before he goes and get them to have one ready - they tell him they will machine one up - he collects his head and my machined pin - completely wrong size and shape - USELESS!!!!!!!!!

I have given up with them now - going to make my own.

Just thought i would share my hassels... I have been very understanding and patient with them, not rude at all and happy to wait and still they just havent seemed to bother. Great product all in all just a shame to have someone distributing it that either doesnt care or is just really bad at organising the rectification of a problem as small as mine!
Title: Re: Quality Engineered Products (QEP - Cat Cams)
Post by: Nick_S on August 19, 2009, 01:44:31 am
Any pics? I have a Catcams pulley still in a box from when i ordered it last year. I remember seeing a funny shaped woodruff, not thought anything till i read this post.
Title: Re: Quality Engineered Products (QEP - Cat Cams)
Post by: jez1272gt on August 19, 2009, 10:08:42 am
On my way to work but ill post up a pic later this afternoon. Its just an empty round hole on the back of the pulley and the machined bit they have given me is way to small. I'll get a pic up....
Title: Re: Quality Engineered Products (QEP - Cat Cams)
Post by: jez1272gt on August 20, 2009, 01:14:31 am
heres a link to the pic of the back of the pulley.

As you can see there is just an empty hole where the pin should sit...

(http://i244.photobucket.com/albums/gg3/jez1272gt/pulley.jpg)
Title: Re: Quality Engineered Products (QEP - Cat Cams)
Post by: Nick_S on August 20, 2009, 11:07:12 am
Mine does have a round silver pin/key in there.
Title: Re: Quality Engineered Products (QEP - Cat Cams)
Post by: jez1272gt on August 20, 2009, 11:40:06 am
Mine does have a round silver pin/key in there.

Dont suppose you want to give it too me do you Nick?  ;D

Dont suppose you got a pic to hand?
Title: Re: Quality Engineered Products (QEP - Cat Cams)
Post by: Nick_S on August 20, 2009, 07:02:05 pm
Photo will be no problem ;D

I reckon a machine shop could easily knock you a pin up if you get no joy from your supplier.
Title: Re: Quality Engineered Products (QEP - Cat Cams)
Post by: jez1272gt on August 21, 2009, 09:24:14 am
Given up with QEP they are a complete nightmare and i am not wasting money on phoning over the water. I can make a pin for nothing just need to borrow a tough bit of metal and a lathe from the local garage. Just wondered how the pins looked as standard...

cheers
Title: Re: Quality Engineered Products (QEP - Cat Cams)
Post by: Dan on August 21, 2009, 07:09:03 pm
You could get a machine shop to make some out of silver steel dowel, that would be best. Infact if you give me the outside diameter and length I can get one knocked up. I would need measuring with a high quality vernier or micrometer for the O/D to be a good fit in your pulley.
Title: Re: Quality Engineered Products (QEP - Cat Cams)
Post by: lance on August 23, 2009, 06:51:24 pm
i fitted mine without as you dont need one, most modern cars no longer use a woodruff key.
the key your talkin about nick is it a long thin one with a ring at one end? that fits in the holes for timing it up.
Title: Re: Quality Engineered Products (QEP - Cat Cams)
Post by: Nick_S on August 23, 2009, 09:34:29 pm
Here is the key fitted in mine

(http://img.photobucket.com/albums/v292/nicksiggy/Catcam1.jpg)

(http://img.photobucket.com/albums/v292/nicksiggy/Catcam2.jpg)
Title: Re: Quality Engineered Products (QEP - Cat Cams)
Post by: Nick_S on August 23, 2009, 11:19:55 pm
The notch on the cam is square, but i assume the diameter of the round dowell is the same. Its not that important to have a tight fit there anyway just needs to stay insitu, as it only acts as a locator.


Lance seems to have fitted one OK below

(http://i305.photobucket.com/albums/nn210/lance_m45/Image062.jpg)
Title: Re: Quality Engineered Products (QEP - Cat Cams)
Post by: jez1272gt on August 25, 2009, 11:40:59 am
Thanks for the replies guys.

Nick thanks for the effort to get the photos up.

I am aware that newer cars dont always have these pins but i dont not like the idea of this at all. I would rather have something there over nothing to be on the safe side.

The pin in your one nick looks to be the same as the pin QEP have machined up for me so maybe they arent so bad after all. I perosnally just dont like the idea of not having a good fit on the pin but i suppose im just being a bit overkill. I'll probably make one up to fit better though. Wont be hard at all.

Thanks again guys

Jez
Title: Re: Quality Engineered Products (QEP - Cat Cams)
Post by: lance on August 26, 2009, 07:25:44 pm
yea i just fit mine and made my own mark. its on now so not taking it back off lol ;D
Title: Re: Quality Engineered Products (QEP - Cat Cams)
Post by: jez1272gt on September 15, 2009, 06:16:42 pm
Just an Update on QEP - They are absolutely awefull!

My mate, Dan, has an unbeliveable story of how much of a bunch of muppets they are - its incredible!! Cant be bothered to explain but basically....

                                                 

                                              DO NOT USE QEP!!


I will certainly never ever recommend/use them again after the unbelievable shit they have caused my mate and also the hassels i had with them.

I cant imagaine they will last long if they continue the way they are!!!!
Title: Re: Quality Engineered Products (QEP - Cat Cams)
Post by: genesisGT on September 21, 2009, 07:15:59 pm
Glad you posted this!!!

I looked at my pulley ( bought in march and still not fitted as my Gs in bits) and it didnt have the woodruff key either, so emailed them yesterday and they are sending one out today.

Have to admit there service was rapid on purchase and they have been helpfull when i asked wheres my woodruff key 6 months later, so i cant complain about them (as long as it appears!)

was Matt i delt with seemed ok and didnt fight about it.
Title: Re: Quality Engineered Products (QEP - Cat Cams)
Post by: jez1272gt on September 22, 2009, 09:29:09 am
hope that you get it through but i wouldnt hold your breath. I got my pulley super quick, from ordering it to my door. Then it took 2 months of phoning up regularly for them to finally give my mate some poor excuss for a pin to fit in the hole when he was up there, however it was too wide to fit! They are all monkeys - seriously!!
Title: Re: Quality Engineered Products (QEP - Cat Cams)
Post by: lance on September 23, 2009, 07:09:50 pm
i have emailed them one for mine too as it never came with one, if nothing ill just make one.
Title: Re: Quality Engineered Products (QEP - Cat Cams)
Post by: genesisGT on October 03, 2009, 08:15:45 pm
recived the woodruff key but i agree its rather shitty. will get one made to fit i think.
Title: Re: Quality Engineered Products (QEP - Cat Cams)
Post by: The Duck on April 07, 2010, 10:25:29 pm
Gotta say I'm happy with QEP, thier service and delivery times. The adjustable pulley they sent over is spot on. Sounds like some of you were not that impressed.
At least they get things right some of the time.
I have to say the pulley is very well made too.
Title: Re: Quality Engineered Products (QEP - Cat Cams)
Post by: dub-disaster on April 07, 2010, 11:37:22 pm
i also had probelms with them i waited two weeks didnt receive anything they said they forgot to put my order in !! sent it out arrived a week later and mine has some sort of key in there doesnt look like nick's though it only looks like half a key shouldnt it go all the way around ??
(http://i673.photobucket.com/albums/vv92/antywill666/IMG_0110.jpg)
Title: Re: Quality Engineered Products (QEP - Cat Cams)
Post by: Puncharado on April 08, 2010, 12:10:12 am
That doesn't look as though it will do anything, is any bit of it sticking out to engage in the keyway on the cam?

I seem to have avoided all these issues, bought mine 2nd hand from 6n G40, arrived in a couple of days in great condition with a little tapered key that fits real nice! ;D The key was not supplied by QEP.
Title: Re: Quality Engineered Products (QEP - Cat Cams)
Post by: dub-disaster on April 08, 2010, 06:17:56 am
It doesn't realy locate it at all no, dnt know why they put it in there at all really !
Title: Re: Quality Engineered Products (QEP - Cat Cams)
Post by: jez1272gt on April 12, 2010, 02:05:36 pm
^^ WTF!!?? What is that going to do?? lol quality engineered product that dowel is... ::)
Title: Re: Quality Engineered Products (QEP - Cat Cams)
Post by: dub-disaster on April 12, 2010, 04:40:07 pm
Yea I know and the worse bit about it is there's no way I can get it out of there !! I'm going to have to try and quality engineer myself something that will fit against it , as judging by the hassle they give every one else doubt it's worth even try to getthis sorted !!!
Title: Re: Quality Engineered Products (QEP - Cat Cams)
Post by: Puncharado on April 12, 2010, 05:59:49 pm
Yea I know and the worse bit about it is there's no way I can get it out of there !! I'm going to have to try and quality engineer myself something that will fit against it

If that dowel doesn't locate in the cam then nothing will locate against it - it looks like it pretty much matches the shape of the pulley. Have you got access to taps? Drill and tap a small hole, screw a bolt in, grip the bolt with pliers and pull! Maybe worth putting a few drops of release fluid or thin oil around it and leaving it for a while first. If you haven't got taps you could try a self tapping screw. Tricky though, as it's so small.

You'll need a longer dowel with a taper to match the keyway.
Title: Re: Quality Engineered Products (QEP - Cat Cams)
Post by: dub-disaster on April 12, 2010, 06:14:22 pm
Yea I can tap a hole in it and put a bolt init and maybe pull it out, not the point realy should of been correct when I bought them, but thanks for the tip I'll give it a go what dowel is ment to go in there just a normal round one ?
   I rung qep and told them they said they would send me a new pulley to send it back to them so I'm going to have a go at that first as when I buy something new for good money it should fit properley and I shouldn't be have to mess around with it to make it fit !
Title: Re: Quality Engineered Products (QEP - Cat Cams)
Post by: Puncharado on April 12, 2010, 06:53:48 pm
The ideal would be to start with a square bar, one end turned to fit the pulley and the other tapered to fit the cam! But in reality a longer round one with the taper to match will be OK. I would post a pic of mine, but my old camera is shite with close ups.
Title: Re: Quality Engineered Products (QEP - Cat Cams)
Post by: dub-disaster on April 12, 2010, 07:09:47 pm
The key way in my camshaft isn't just square though it's like half a woodruff key like quater of a circle with the flat end of what would be a woodruff key facing toward the pulley . I'll post a pic later, I have got a lath and a mill I can use at work but if I pay hood money I don't wanna be spending more time making it fit, the bloke at qep hasn't emailed me back yet though . Thanks for the help though puncharado