Ordered a Cat Cams adjustable pulley for the G from QEP. Turned up really quickly and was very happy untill i opened it and saw an empty hole in the back of the pulley where the locator pin (woodruff) should be. Phoned them up and they siad that the work experence boy was packign the cams in Belgium and forgoten to pack the pins. Not the end of the world so they siad they would send me out one. Cool. Two weeks went past and nothing so i rang again. The postman ate it. Said they would send another next day. One week went past. Nothing. Rang again. Post man must have ate another. Send one out next day. Another week went past. Still nothing.
I see a friend of mine, mentions he is collecting his head from QEP - i mnetion the problem i have had - he says he will ring them before he goes and get them to have one ready - they tell him they will machine one up - he collects his head and my machined pin - completely wrong size and shape - USELESS!!!!!!!!!
I have given up with them now - going to make my own.
Just thought i would share my hassels... I have been very understanding and patient with them, not rude at all and happy to wait and still they just havent seemed to bother. Great product all in all just a shame to have someone distributing it that either doesnt care or is just really bad at organising the rectification of a problem as small as mine!